Welcome to the iStudy App support page. Here, you will find answers to frequently asked questions, troubleshooting tips, and how-to guides to help you get the most out of our app.
Table of Contents
Getting Started
How to Download and Install iStudy App
- Open the App Store on your iOS device or playstore on your Android device.
- Search for “iStudy App”.
- Tap the download icon to install the app.
- Once installed, open the app and follow the on-screen instructions to set up your account.
System Requirements
- iOS version: iOS 12.0 or later
- Compatible devices: iPhone, iPad, and iPod touch
- Android version: 13 or later
- Compatible devices: Any Android device
Account Management
Creating an Account
- Open the iStudy app.
- Tap “Sign Up” on the welcome screen.
- Use google or apple account to sing in and follow the prompts to complete your registration.
Logging In
- Open the iStudy app.
- Tap “Log In” on the welcome screen.
- Use google or apple sign in methods.
Resetting Your Password
- If you used google account follow google forget password process.
- For apple account follow apple forget password process.
Using the App
Navigating the Home Screen
- [Feature 1]: Create university or competitive exam profile
- [Feature 2]: Create calss and exam time tables, share with friends and make it app openning page
- [Feature 3]: Explore important dates, Gate Calculator and many other features.
Customizing Your Profile
- Tap the menu icon at the top-left corner of the screen.
- Select “Update Profile”.
- Update your information and tap “Save”.
Notifications
- Currently notification is not provided
- There will be section on managing notification preferences
Troubleshooting
App Crashing or Not Responding
- Make sure you have the latest version of the app installed.
- Restart your device.
- Clear the app cache (if applicable).
- Reinstall the app if the problem persists.
Login Issues
- Ensure you are using the correct email address and password.
- Reset your password if necessary.
- Check your internet connection.
Payment or Subscription Issues
- Verify your payment method.
- Check your subscription status in the app settings.
- Contact support if you continue to experience issues.
Contact Support
If you need further assistance, our support team is here to help.
- Email: [email protected]
- Phone: +1 (519) 457 987
- Support Hours: Monday – Friday, 9 AM – 5 PM (PST)
You can also visit our Help Center for more detailed guides and community support.