iStudy App Support

Welcome to the iStudy App support page. Here, you will find answers to frequently asked questions, troubleshooting tips, and how-to guides to help you get the most out of our app.

Table of Contents

Getting Started

How to Download and Install iStudy App

  1. Open the App Store on your iOS device or playstore on your Android device.
  2. Search for “iStudy App”.
  3. Tap the download icon to install the app.
  4. Once installed, open the app and follow the on-screen instructions to set up your account.

System Requirements

  • iOS version: iOS 12.0 or later
  • Compatible devices: iPhone, iPad, and iPod touch
  • Android version: 13 or later
  • Compatible devices: Any Android device

Account Management

Creating an Account

  1. Open the iStudy app.
  2. Tap “Sign Up” on the welcome screen.
  3. Use google or apple account to sing in and follow the prompts to complete your registration.

Logging In

  1. Open the iStudy app.
  2. Tap “Log In” on the welcome screen.
  3. Use google or apple sign in methods.

Resetting Your Password

  1. If you used google account follow google forget password process.
  2. For apple account follow apple forget password process.

Using the App

Navigating the Home Screen

  • [Feature 1]: Create university or competitive exam profile
  • [Feature 2]: Create calss and exam time tables, share with friends and make it app openning page
  • [Feature 3]: Explore important dates, Gate Calculator and many other features.

Customizing Your Profile

  1. Tap the menu icon at the top-left corner of the screen.
  2. Select “Update Profile”.
  3. Update your information and tap “Save”.


  • Currently notification is not provided
  • There will be section on managing notification preferences


App Crashing or Not Responding

  1. Make sure you have the latest version of the app installed.
  2. Restart your device.
  3. Clear the app cache (if applicable).
  4. Reinstall the app if the problem persists.

Login Issues

  • Ensure you are using the correct email address and password.
  • Reset your password if necessary.
  • Check your internet connection.

Payment or Subscription Issues

  • Verify your payment method.
  • Check your subscription status in the app settings.
  • Contact support if you continue to experience issues.

Contact Support

If you need further assistance, our support team is here to help.

  • Email: [email protected]
  • Phone: +1 (519) 457 987
  • Support Hours: Monday – Friday, 9 AM – 5 PM (PST)

You can also visit our Help Center for more detailed guides and community support.