Total Quality Management – Principles and Applications detailed syllabus for Production Engineering (Production) for 2019 regulation curriculum has been taken from the Anna Universities official website and presented for the Production students. For course code, course name, number of credits for a course and other scheme related information, do visit full semester subjects post given below.
For Production Engineering 8th Sem scheme and its subjects, do visit Production 8th Sem 2019 regulation scheme. For Professional Elective-VII scheme and its subjects refer to Production Professional Elective-VII syllabus scheme. The detailed syllabus of total quality management – principles and applications is as follows.
Course Objective:
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Unit I
Introduction
Introduction – Need for quality – Evolution of quality – Definition of quality – Dimensions of product and service quality – Basic concepts of TQM – TQM Framework – Barriers to TQM Contributions of Quality Gurus –Deming”s 14 point principles – Crosby”s 14 point principles – Juran Triology
Unit II
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Unit III
Tools and Techniques I
The seven traditional tools of quality- Histogram – Pareto diagram – Cause and effect diagram -Flow charts -Check sheet – Scatter diagram – Quality control charts – The seven new tools of quality – Why-why analysis – Affinity diagram – Interrelationship digraph – Tree diagram -Prioritization matrix – Process decision program chart – Activity network diagram
Unit IV
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Unit V
Quality Systems
Need for ISO 9000- ISO 9000-2000 Quality System – Elements, Documentation, Quality auditing QS 9000 – ISO 14000 – Concepts, Requirements and Benefits -Quality Council – Leadership, Employee involvement – Motivation, Empowerment, Team and Teamwork, Recognition and Reward.
Course Outcome:
For the complete syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
Text Books:
- Dale H.Besterfield Carol Besterfield-Michna, Glen H.Besterfield, Mary Besterfied- Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe, “Total Quality Management, Pearson Publications, 3 rd Edition, 2003.
- Oakland, J.S. “TQM – Text with Cases”, Butterworth – Heinemann Ltd., Oxford, Third Edition ,2003.
References:
- James R. Evans and William M. Lindsay, “The Management and Control of Quality”, (6thEdition), South-Western (Thomson Learning), 2005.
- Janakiraman,B and Gopal, R.K, “Total Quality Management – Text and Cases”,Prentice Hall (India) Pvt. Ltd., 2006.
- Suganthi,L and Anand Samuel, “Total Quality Management”, Prentice Hall (India) Pvt. Ltd., 2006
- Chapman and Hall, “Total Quality Management”, 2nd Edition,1995.
- P.N .Mukherjee, “Total Quality Management”, Prentice- Hall iof India Private Limited, 2006.
For detailed syllabus of all the other subjects of Production Engineering 8th Sem, visit Production 8th Sem subject syllabuses for 2019 regulation.
For all Production Engineering results, visit Anna University Production all semester results direct link.