Total Quality Management detailed syllabus for Petroleum Engineering & Technology (PET) for 2019 regulation curriculum has been taken from the Anna Universities official website and presented for the PET students. For course code, course name, number of credits for a course and other scheme related information, do visit full semester subjects post given below.
For Petroleum Engineering & Technology 4th Sem scheme and its subjects, do visit PET 4th Sem 2019 regulation scheme. The detailed syllabus of total quality management is as follows.
Course Objective:
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Unit I
Introduction
Introduction – Need for quality – Evolution of quality – Definition of quality – Dimensions of product and service quality -Definition of TQM– Basic concepts of TQM “Gurus of TQM (Brief introduction) — TQM Framework- Barriers to TQM -Benefits of TQM.
Unit II
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Unit III
Tqm Tools and Techniques I
The seven traditional tools of quality – New management tools – Six-sigma Process Capability- Bench marking – Reasons to benchmark, Benchmarking process, What to Bench Mark, Understanding Current Performance, Planning, Studying Others, Learning from the data, Using the findings, Pitfalls and Criticisms of Benchmarking – FMEA – Intent , Documentation, Stages: Design FMEA and Process FMEA.
Unit IV
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Unit V
Quality Management System
Introduction-Benefits of ISO Registration-ISO 9000 Series of Standards-Sector-Specific Standards – AS 9100, TS-16949 and TL 9000– ISO 9001 Requirements-Implementation-Documentation-Internal Audits-Registration-ENVIRONMENTAL MANAGEMENT SYSTEM: Introduction”ISO 14000 Series Standards”Concepts of ISO 14001″ Requirements of ISO 14001-Benefits of EMS.
Course Outcome:
For the complete syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
Text Books:
- Dale H.Besterfiled, Carol B.Michna,Glen H. Bester field,Mary B.Sacre,Hemant Urdhware she and RashmiUrdhwareshe, “Total Quality Management”, Pearson Education Asia, Revised Third Edition, Indian Reprint, Sixth Impression,2013.
References:
- Joel.E. Ross, “Total Quality Management – Text and Cases”,Routledge.,2017.
- Kiran.D.R, “Total Quality Management: Key concepts and case studies, Butterworth -Heinemann Ltd, 2016.
- Oakland, J.S. “TQM – Text with Cases”, Butterworth – Heinemann Ltd., Oxford, Third Edition, 2003.
- Suganthi,L and Anand Samuel, “Total Quality Management”, Prentice Hall (India) Pvt. Ltd., 2006
For detailed syllabus of all other subjects of Petroleum Engineering & Technology, 2019 regulation curriculum do visit PET 4th Sem subject syllabuses for 2019 regulation.
For all Petroleum Engineering & Technology results, visit Anna University PET all semester results direct link.