Total Quality Management detailed syllabus for Geoinformatics Engineering (Geoinformatics) for 2019 regulation curriculum has been taken from the Anna Universities official website and presented for the Geoinformatics students. For course code, course name, number of credits for a course and other scheme related information, do visit full semester subjects post given below.
For Geoinformatics Engineering 4th Sem scheme and its subjects, do visit Geoinformatics 4th Sem 2019 regulation scheme. The detailed syllabus of total quality management is as follows.
Course Objective:
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Unit I
Introduction
Introduction – Need for quality – Evolution of quality – Definition of quality – Dimensions of product and service quality -Definition of TQM– Basic concepts of TQM –Gurus of TQM (Brief introduction) — TQM Framework- Barriers to TQM -Benefits of TQM.
Unit II
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Unit III
Tqm Tools and Techniques I
The seven traditional tools of quality – New management tools – Six-sigma Process CapabilityBench marking – Reasons to benchmark, Benchmarking process, What to Bench Mark, 50 Understanding Current Performance, Planning, Studying Others, Learning from the data, Using the findings, Pitfalls and Criticisms of Benchmarking – FMEA – Intent , Documentation, Stages: Design FMEA and Process FMEA.
Unit IV
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Unit V
Quality Management System
Introduction-Benefits of ISO Registration-ISO 9000 Series of Standards-Sector-Specific Standards – AS 9100, TS-16949 and TL 9000– ISO 9001 Requirements-Implementation-Documentation-Internal Audits-Registration-ENVIRONMENTAL MANAGEMENT SYSTEM: Introduction”ISO 14000 Series Standards”Concepts of ISO 14001″Requirements of ISO 14001-Benefits of EMS.
Course Outcome:
For the complete syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
Text Books:
- Dale H.Besterfiled, Carol B.Michna,Glen H. Bester field,Mary B.Sacre,Hemant Urdhware she and RashmiUrdhwareshe, “Total Quality Management”, Pearson Education Asia, Revised Third Edition, Indian Reprint, Sixth Impression,2013.
References:
- Joel.E. Ross, “Total Quality Management – Text and Cases”,Routledge.,2017.
- Kiran.D.R, “Total Quality Management: Key concepts and case studies, Butterworth -Heinemann Ltd, 2016.
- Oakland, J.S. “TQM – Text with Cases”, Butterworth – Heinemann Ltd., Oxford, Third Edition, 2003.
- Suganthi,L and Anand Samuel, “Total Quality Management”, Prentice Hall (India) Pvt. Ltd., 2006 .
For detailed syllabus of all other subjects of Geoinformatics Engineering, 2019 regulation curriculum do visit Geoinformatics 4th Sem subject syllabuses for 2019 regulation.
For all Geoinformatics Engineering results, visit Anna University Geoinformatics all semester results direct link.