Quality Assurance and Auditing detailed syllabus for Industrial Engineering & Management (IEM) for 2021 regulation curriculum has been taken from the Anna Universities official website and presented for the IEM students. For course code, course name, number of credits for a course and other scheme related information, do visit full semester subjects post given below.
For Industrial Engineering & Management 5th Sem scheme and its subjects, do visit IEM 5th Sem 2021 regulation scheme. For Professional Elective-III scheme and its subjects refer to IEM Professional Elective-III syllabus scheme. The detailed syllabus of quality assurance and auditing is as follows.
Course Objectives:
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Unit I
INTRODUCTION 9
History of Quality – objectives and Importance of Quality Management – Contributions of Quality Gurus – Quality Information System – Strategy Development and Deployment -Need for a Quality approach to strategy – Definition of Quality and its types – Distinction between product quality and service quality
Unit II
QUALITY IMPROVEMENT TECHNIQUES 9
Continuous process improvement – The Juran Trilogy – Improvement strategies – The PDSA Cycle – Kaizen – Six- Sigma – Bench Marking – Cost of Quality – Quality function Deployment – The role of Information Technology in Quality improvement
Unit III
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Unit IV
AUDIT PROGRAM MANAGER AND PREPARATION 9
Accountability – Resources for audit program – Phases of audit – The audit team – Second rule of auditing – Authority – Requirements – Understand the process – Audit Plan -Evaluate documents
Unit V
PERFORMANCE AND REPORTING 9
Opening meeting – Gather the facts – Tracing – Interviews – Interview Techniques -Perceptions – Team meetings – Daily briefings – Onward – Report Characteristics – Pain and pleasure – Findings – Preparing the finding sheets – Recommendations – Exit meeting – Formal report – Report distribution – Closure phase – Remedial action – Corrective action – Corrective action response – Adequacy of the response – Records – An Example Procedure – the process approach – Auditing process-based Quality Management System -Audit program management – The process of Auditing – Audit reporting phase – Audit closure phase
Course Outcomes:
- Distinguish between the product quality and service quality.
- Analyze the model of auditing.
- valuate the documents for audit plan
- Analyze the Corrective action response and adequacy of the response
- Apply the process of auditing
Reference Books:
Download the iStudy App for all syllabus and other updates.
For detailed syllabus of all the other subjects of Industrial Engineering & Management 5th Sem, visit IEM 5th Sem subject syllabuses for 2021 regulation.
For all Industrial Engineering & Management results, visit Anna University IEM all semester results direct link.