Business Process Re-engineering detailed syllabus for Industrial Engineering (Industrial) for 2021 regulation curriculum has been taken from the Anna Universities official website and presented for the Industrial students. For course code, course name, number of credits for a course and other scheme related information, do visit full semester subjects post given below.
For Industrial Engineering 5th Sem scheme and its subjects, do visit Industrial 5th Sem 2021 regulation scheme. For Professional Elective-I scheme and its subjects refer to Industrial Professional Elective-I syllabus scheme. The detailed syllabus of business process re-engineering is as follows.
Course Objectives:
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Unit I
PROCESS VIEW OF BUSINESS 9
Definition and Dimensions of Business Process, Generic Process Framework, The Capability Maturity Model Integration (CMMI), Design Process and Design Quality, Requirement Engineering, Design Concepts
Unit II
BPR: METHODOLOGIES AND TECHNIQUES & APPLICATIONS 9
Introduction and History of BPR, Definition and Benefits of BPR, BPR Model, BPR Methodology Selection Guidelines, steps to implement BPR: Reengineering Approaches: a) Big Bang Approach, b) Incremental Approach, c) Evolutionary Approach, BPR Methodologies: a) Hammer/Champy Methodology, b) Davenport Methodology, c) Manganelli/Klein Methodology, d) Kodak Methodology; Comparison of various methodologies. Case: Dabbawala of Mumbai, A Case Analysis using BPR methodologies
Case: “Re-engineering the construction delivery process, The Museum of Tropical Queensland, Townsville” by R. Kennedy and A. Sidwell.
Unit III
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Unit IV
BPR Vs OTHER IMPROVEMENT APPROACHES 9
Optimization Techniques, Process Simplification, Case: “Aviation Spare Parts Supply Chain Management Optimization at Cathay Pacific Airways Ltd”. TQM: ISO 9000 – QMS/EMS/IMS, Quality Policy, Quality Manual, SIPOC, Procedure Manual, Work Sheets, Quality Audit, Six Sigma, QMS, ISO in Higher Education Institutions, IACBE Accreditation in Education, Restructuring, 5 S Technique, Benchmarking, Work Study, Knowledge Management
Unit V
INFORMATION TECHNOLOGY AND BPR 9
Role of IT in Reengineering, Criticality of IT in Business Process, BPR Team Characteristics, Threads of BPR in Various Phases, Case: “Otis Elevator: Accelerating Business Transformation with IT”, BPR, SAP and ERP, Elements of ERP, Applications of ERP
Course Outcomes:
On completion of this course, the students will be able to
- Understanding various BPR methodologies and their applications.
- Understanding the critical success factors for implementing BPR.
- Appreciate various alternative techniques of BPR – TQM, Work Study, Benchmarking and their applications.
- Basic understanding of ISO standard 9001:2015, IACBE and their applications in education and industry.
- Analyze and integrate issues and challenges of applying tools/techniques of Information Technology for BPR and learn to apply them in the industry.
Text Books:
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Reference Books:
- Dimitris, N. Chorafas. Integrating ERP, CRM, Supply Chain Management and Smart Materials. ISBN 0-8493-1076-8
- Jayanti Natarjan. (2002). Business Process Reengineering. TMH, New Delhi,
- Kapoor Rajneesh. (2001). Business Process Redesign. Global Business Press, Delhi.
- Richard Johnson Management, (2001). Processes for Quality Operations. Vision Books.
- Roger S. Pressman (2005). Software Engineering – A Practitioner’s Approach, 6th Edition. Mcgraw- Hill International Edition.
- Siddiqui Moid & Khwaja R.H. (2010). The Acrobatics of Change, 7th Reprint. Sage Publications India Pvt. Ltd. New Delhi.
For detailed syllabus of all the other subjects of Industrial Engineering 5th Sem, visit Industrial 5th Sem subject syllabuses for 2021 regulation.
For all Industrial Engineering results, visit Anna University Industrial all semester results direct link.