Professional Service Firm – Management and Excellence detailed syllabus for Bachelor of Architecture (B.Arch) for 2019 regulation curriculum has been taken from the Anna Universities official website and presented for the B.Arch students. For course code, course name, number of credits for a course and other scheme related information, do visit full semester subjects post given below.
For Bachelor of Architecture 9th Sem scheme and its subjects, do visit B.Arch 9th Sem 2019 regulation scheme. The detailed syllabus of professional service firm – management and excellence is as follows.
Course Objectives:
For the complete syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier.
.
Unit I
PROFESSION, PROFESSIONAL AND PROFESSIONAL SERVICE FIRM Definition of profession and professional. Attributes of a profession- unique body of knowledge, standards of entry, code of ethics, service orientation to the profession, sanctioning organisation. Professional service firm. Differences between a professional service firm and business firm, manufacturing firm and other services firm. Brief outline of aspects involved in a professional service firm – ethical and professional vision of firm, legal foundation of firm, form of organisation, organisational structure, financial strategies, project implementation, client relationship, professional conduct, human resource practices, team work, leadership, nurturing of key competencies, innovation and excellence, perception of firm by clientele and public, future vision.
Unit II
For the complete syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
Unit III
HUMAN RESOURCE MANAGEMENT Importance of skills and sensitivity in working as teams and organisations. Human performance and capabilities. Importance of human resources management at the individual, organisational and societal levels. Individual behaviour and organisational behaviour. Perception, attitude, values, morals, ethics, responsibilities. Communication process and information management. Group behaviour and teams. Role of effective leadership. Motivation concepts and processes. Conflict management. Stress management. Transactional analysis. Leadership in professional service firms. Challenges of building a high performance team of professionals.
Unit IV
For the complete syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
Unit V
REFLECTIVE PRACTICE Reflective practice as approach to enable professionals use their knowledge explicitly in practical situations, combine action and learning effectively, give flexibility and openness to innovate and evolve. Concept of Reflective Practice. Approaches to address problems. Theory in Use and Espoused Theory. Reflective practice as thinking in action. Ways of generating knowledge to solve issues and problems- Experimentation, Speculation, Imagination, Scientific Method, Statistical Analysis, cycle SECI, Modelling, Mental models and virtual worlds. Framing (tacit framing, Analysing and understanding assumptions and values, reframing, paradigm shifts), Conceptual innovation, Design. New democratic, collaborative and innovative approaches to reflective practice. Social enterprises and entrepreneurship. Literature case studies and first hand studies of practices in different creative disciplines, including architecture, in the above topics.
Required Reading:
For the complete syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
Reference Books:
- Jagat Trivedi, “IIM: Insights Into Managing: A Must Read for Leaders, Managers, Aspiring Managers, Students, and Entrepreneurs”, Outskirts Press, 2013.
For detailed syllabus of all other subjects of Bachelor of Architecture, 2019 regulation curriculum do visit B.Arch 9th Sem subject syllabuses for 2019 regulation.
For all Bachelor of Architecture results, visit Anna University B.Arch all semester results direct link.