Total Quality Management for Biotechnologists Syllabus for B.Tech Sixth sem is covered here. This gives the details about credits, number of hours and other details along with reference books for the course.
The detailed syllabus for Total Quality Management for Biotechnologists B.Tech 2016-2017 (R13) sixthsem is as follows
OBJECTIVES:
- The course aims to develop skills of the Students in various total quality management Principles, tools and quality systems in the Biotechnology industries.
- To understand the TQM tools for continuous process improvement of ISO and
Quality systems
UNIT I : INTRODUCTION [9 Hours]
Introduction – Need for quality – Evolution of quality – Definition of quality – Dimensions of product and service quality – Basic concepts of TQM – TQM Framework – Contributions of Quality Gurus – Barriers to TQM – Cost of Quality.
UNIT II : TQM PRINCIPLES [9 Hours]
Quality statements – Customer focus –Customer orientation, Customer satisfaction, Customer complaints, Customer retention – Continuous process improvement – PDCA cycle, 5s, Kaizen- Supplier partnership – Partnering, Supplier selection, Supplier Rating.
UNIT III : TQM TOOLS & TECHNIQUES I [9 Hours]
The seven traditional tools of quality – New management tools – Six-sigma: Concepts, methodology, applications to manufacturing, service sector including IT – Bench marking – Reason to bench mark, Bench marking process – FMEA – Stages, Types.
TOTAL : 45 PERIODS
OUTCOMES: Upon completion of this course, the student will be able
- To know the basic knowledge of total quality management principles and concepts of Current Biotech Industries.
- To know the customer orientated quality and leadership and continuous improvement process and supplier selection and management
- To know the six sigma concept methodology and application and the TQM tools
- To know the design of quality systems of ISO auditing in the field of Biotechnology
TEXT BOOK:
- Dale H.Besterfiled, et al., “Total Quality Management”, Pearson Education Asia, Third Edition, Indian Reprint , 2006.
REFERENCES:
- James R. Evans and William M. Lindsay, “The Management and Control of Quality”, (6th Edition), South-Western (Thomson Learning), 2005.
- Oakland, J.S. “TQM – Text with Cases”, Butterworth – Heinemann Ltd., Oxford, Third Edition , 2003.
- Suganthi,L and Anand Samuel, “Total Quality Management”, Prentice Hall (India) Pvt. Ltd., 2006 .
- Janakiraman,B and Gopal, R.K, “Total Quality Management – Text and Cases”,Prentice Hall (India) Pvt. Ltd., 2006.
For all other B.Tech BT 6th sem syllabus go to Anna University B.Tech BIOTECHNOLOGY 6th Sem Course Structure for (R13) Batch. All details and yearly new syllabus will be updated here time to time. Subscribe, like us on facebook and follow us on google plus for all updates.
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