Principles and Applications of Total Quality Management detailed syllabus for Aeronautical Engineering (Aero) for 2019 regulation curriculum has been taken from the Anna Universities official website and presented for the Aero students. For course code, course name, number of credits for a course and other scheme related information, do visit full semester subjects post given below.
For Aeronautical Engineering 6th Sem scheme and its subjects, do visit Aero 6th Sem 2019 regulation scheme. For Professional Elective-III scheme and its subjects refer to Aero Professional Elective-III syllabus scheme. The detailed syllabus of principles and applications of total quality management is as follows.
Course Objective:
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Unit I
Introduction
Introduction – Need for quality – Evolution of quality – Definition of quality – Dimensions of product and service quality – Basic concepts of TQM – TQM Framework – Barriers to TQM Contributions of Quality Gurus –Deming”s 14 point principles – Crosby”s 14 point principles – Juran Triology.
Unit II
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Unit III
Tools and Techniques I
The seven traditional tools of quality- Histogram – Pareto diagram – Cause and effect diagram – Flow charts -Check sheet – Scatter diagram – Quality control charts – The seven new tools of quality – Why-why analysis – Affinity diagram – Interrelationship digraph – Tree diagram – Prioritization matrix – Process decision program chart – Activity network diagram.
Unit IV
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Unit V
Quality Systems
Need for ISO 9000- ISO 9000-2000 Quality System – Elements, Documentation, Quality auditing QS 9000 – ISO 14000 – Concepts, Requirements and Benefits -Quality Council -Leadership, Employee involvement – Motivation, Empowerment, Team and Teamwork, Recognition and Reward.
Course Outcome:
For the complete syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
Text Books:
- Dale H.Besterfield Carol Besterfield-Michna, Glen H.Besterfield, Mary Besterfied-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe, “Total Quality Management, Pearson Publications, 3rd Edition, 2003.
- Oakland, J.S. “TQM – Text with Cases”, Butterworth – Heinemann Ltd., Oxford, 3rd Edition, 2003.
References:
- James R. Evans and William M. Lindsay, “The Management and Control of Quality”, 6th Edition, South-Western (Thomson Learning), 2005.
- Janakiraman,B and Gopal, R.K, “Total Quality Management – Text and Cases”, Prentice Hall (India) Pvt. Ltd., 2006.
- Chapman and Hall, “Total Quality Management”, 2nd Edition, 1995.
- Mukherjee,P.N “Total Quality Management”, Prentice- Hall iof India Private Limited, 2006.
- Suganthi,L and Anand Samuel, “Total Quality Management”, Prentice Hall (India) Pvt. Ltd., 2006.
For detailed syllabus of all the other subjects of Aeronautical Engineering 6th Sem, visit Aero 6th Sem subject syllabuses for 2019 regulation.
For all Aeronautical Engineering results, visit Anna University Aero all semester results direct link.