Total Quality Management detailed Syllabus for Automobile Engineering (AUTO), 2018 scheme has been taken from the VTUs official website and presented for the VTU students. For Course Code, Subject Names, Teaching Department, Paper Setting Board, Theory Lectures, Tutorial, Practical/Drawing, Duration in Hours, CIE Marks, Total Marks, Credits and other information, visit full semester subjects post given below. The Syllabus PDF files can also be downloaded from the official website of the university.
For all the other VTU AUTO 7th Sem Syllabus for BE 2018 Scheme, visit Automobile Engineering 7th Sem 2018 Scheme.
For all the (Open Elective-B) subjects refer to Open Elective-B Scheme. The detail syllabus for total quality management is as follows.
Course Objectives:
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Module 1
Introduction to TQM: Introduction-Definition, Basic Approach, and Contribution of Gurus-TQM framework, Historical Review, Benefits of TQM, TQM organization. Leadership, Customer Satisfaction and Employee Involvement: Characteristics of quality leaders, Customers satisfaction, Customer perception of quality, Feedback, Using customer’s complaints, Employee involvement-Introduction, Teams, Cross functional teams, Quality circles, Suggestion system, Benefits of employee involvement.
Module 2
Continuous Process Improvement and Tools Techniques: The juran trilogy, improvement strategies, types of problems, the PDSA cycle, problem solving methods, Kaizen, reengineering, six sigma, Process of benchmarking, quality function deployment, quality by design,
Module 3
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Module 4
Human Resource Practices: Scope of Human Resources Management, leading practices, designing high performance work systems-work and job design, Recruitment and career development, Training and education, Compensation and recognition, Health, safety and employee well-being, performance appraisal.
Module 5
Statistical Process Control: Paratodigram, process flow diagram, fishbone diagram, histograms, check sheets, statistical fundamentals. Control charts, types of control charts, scattered diagrams case studies and numerical problems.
Course Outcomes:
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Question paper pattern:
- The question paper will have ten full questions carrying equal marks.
- Each full question will be for 20 marks.
- There will be two full questions (with a maximum of four sub- questions) from each module.
- Each full question will have sub- question covering all the topics under a module.
- The students will have to answer five full questions, selecting one full question from each module.
Text Books:
- Total Quality Management Dale H. Bester field Pearson Education India Edition 03
- The management and control of Quality James R. Evans and William M. Lindsay Thomson SouthWestern Edition-6
Reference Books:
For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
For the detail Syllabus of all other subjects of BE (AUTO) 7th Sem, visit Automobile Engineering 7th Sem Subjects.
For all (CBSE & Non-CBSC) BE/B.Tech results, visit VTU BE/B.Tech all semester results.