{"id":8905,"date":"2019-12-15T04:53:26","date_gmt":"2019-12-15T04:53:26","guid":{"rendered":"https:\/\/www.inspirenignite.com\/vtu\/total-quality-management-syllabus-for-vtu-be-2017-scheme-open-elective-2\/"},"modified":"2019-12-15T04:53:26","modified_gmt":"2019-12-15T04:53:26","slug":"total-quality-management-syllabus-for-vtu-be-2017-scheme-open-elective-2","status":"publish","type":"post","link":"https:\/\/www.inspirenignite.com\/vtu\/total-quality-management-syllabus-for-vtu-be-2017-scheme-open-elective-2\/","title":{"rendered":"Total Quality Management Syllabus for VTU BE 2017 Scheme (Open Elective-2)"},"content":{"rendered":"

Total Quality Management detail syllabus for various departments, 2017 scheme is taken from VTU<\/a> official website and presented for VTU students. The course code (17ME664), and for exam duration, Teaching Hr\/week, Practical Hr\/week, Total Marks, internal marks, theory marks, duration and credits do visit complete sem subjects post given below.<\/p>\n

For all other open elective-2 syllabus for vtu be 2017 scheme you can visit Open Elective-2 syllabus for VTU BE 2017 Scheme Subjects<\/a>. The detail syllabus for total quality management is as follows.<\/p>\n

Course Objectives:<\/h4>\n
    \n
  1. Understand various approaches to TQM<\/li>\n
  2. Understand the characteristics of quality leader and his role.<\/li>\n
  3. Develop feedback and suggestion systems for quality management.<\/li>\n
  4. Enhance the knowledge in Tools and Techniques of quality management<\/li>\n<\/ol>\n

    Module 1
    \nFor complete syllabus and results, class timetable and more pls     download iStudy<\/a>. Its a light weight, easy to use, no images, no pdfs platform to make students life easier.<\/p>\n

    Module 2
    \n<\/h4>\n

    Leadership: Definition, characteristics of quality leaders, leadership concept,characteristics of effective people, ethics, the Deming philosophy, role ofTQM leaders, implementation, core values, concepts and framework,strategic planning communication, decision making,\n<\/p>\n

    Module 3
    \n<\/h4>\n

    Customer Satisfaction and Customer Involvement: Customer Satisfaction: customer and customer perception of quality, feedback, using customer complaints, service quality, translating needs intorequirements, customer retention,casestudies. Employee Involvement – Motivation, employee surveys, empowerment,teams, suggestion system, recognition and reward, gain sharing, performanceappraisal, unions and employee involvement, case studies.\n<\/p>\n

    Module 4
    \nFor complete syllabus and results, class timetable and more pls     download iStudy<\/a>. Its a light weight, easy to use, no images, no pdfs platform to make students life easier.<\/p>\n

    Module 5 <\/h4>\n

    Tools and Techniques: Benching marking, information technology, quality management systems, environmental management system, and qualityfunction deployment, quality by design, failure mode and effect analysis, product liability, total productive maintenance.\n<\/p>\n

    Course Outcomes:<\/h4>\n
      \n
    1. Explain the various approaches of TQM<\/li>\n
    2. Infer the customer perception of quality<\/li>\n
    3. Analyze customer needs and perceptions to design feedback systems.<\/li>\n
    4. Apply statistical tools for continuous improvement of systems<\/li>\n
    5. Apply the tools and technique for effective implementation of TQM.<\/li>\n<\/ol>\n

      Text Books:<\/h4>\n
        \n
      1. Total Quality Management: Dale H. Besterfield, Publisher -Pearson Education India, ISBN: 8129702606, 3rd Edition<\/li>\n
      2. Total Quality Management for Engineers: M. Zairi, ISBN:1855730243, Publisher: Wood head Publishing<\/li>\n<\/ol>\n

        Reference Books:<\/h4>\n
          \n
        1. Managing for Quality and Performance Excellence by James R.Evans and Williuam M Lindsay,9th edition, Publisher Cengage Learning.<\/li>\n
        2. A New American TQM, four revolutions in management, ShojiShiba, Alan Graham, David Walden, Productivity press, Oregon, 1990<\/li>\n
        3. Organizational Excellence through TQM, H. Lal, New age Publications, 2008<\/li>\n<\/li>\n<\/ol>\n

          For detail syllabus of all other subjects of BE do syllabus for different schemes from menu given on top.<\/p>\n

          Dont forget to download iStudy<\/a> for latest syllabus and results, class timetable and more.<\/p>\n","protected":false},"excerpt":{"rendered":"

          Total Quality Management detail syllabus for various departments, 2017 scheme is taken from VTU official website and presented for VTU students. The course code (17ME664), and for exam duration, Teaching […]<\/p>\n","protected":false},"author":2298,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-8905","post","type-post","status-publish","format-standard","hentry","category-syllabus"],"_links":{"self":[{"href":"https:\/\/www.inspirenignite.com\/vtu\/wp-json\/wp\/v2\/posts\/8905","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inspirenignite.com\/vtu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inspirenignite.com\/vtu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inspirenignite.com\/vtu\/wp-json\/wp\/v2\/users\/2298"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inspirenignite.com\/vtu\/wp-json\/wp\/v2\/comments?post=8905"}],"version-history":[{"count":0,"href":"https:\/\/www.inspirenignite.com\/vtu\/wp-json\/wp\/v2\/posts\/8905\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.inspirenignite.com\/vtu\/wp-json\/wp\/v2\/media?parent=8905"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inspirenignite.com\/vtu\/wp-json\/wp\/v2\/categories?post=8905"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inspirenignite.com\/vtu\/wp-json\/wp\/v2\/tags?post=8905"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}