Business Communication detail syllabus for various departments, 2017 scheme is taken from VTU official website and presented for VTU students. The course code (17EE564), and for exam duration, Teaching Hr/week, Practical Hr/week, Total Marks, internal marks, theory marks, duration and credits do visit complete sem subjects post given below.
For all other open elective-1 syllabus for vtu be 2017 scheme you can visit Open Elective-1 syllabus for VTU BE 2017 Scheme Subjects. The detail syllabus for business communication is as follows.
Course Objectives:
- To discuss analysing audiences, and choose the most effective structure and style for delivering strategically sound written and spoken messages.
- To discuss how to organize the talk, handling audienceresponse.
- To discuss how to communicate with managers, co-workers, customers and suppliers.
- To discuss how engineers can use written and oral skills, computer, graphics and other engineering tools to communicate with other engineers and management
Module 1
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Module 2
Organize Your Talk: Planning Your Talk, Conducting an Audience Analysis: 39Questions, Organizing Your Talking Seven Easy Stages, Getting Attention and Keeping Interest, Five Minutes Early – Time Management for Your Presentation, Delivering Your Introduction, Presenting Your Conclusion. Handling Audience Response: Create the Environment, Handle with C.A.R.E, Deal with Hostile Questions, Deal with Other Types of Questions, Control the Q&A Session, Thinking on Your Feet. Organizing for Emphasis: Make our Bottom Line the Top Line, Purpose Statement and Blueprints, Open Long Reports with a Summary, Use More Topic Sentences, Develop Headings, Structure Vertical Lists.
Module 3
Write As If Talking to Your Engineering Associates: Use Personal Pronouns, Relyon Everyday Words, Use Short Spoken Transitions, Keep Sentences Short, Reach Out to Your Engineering Readers by Asking Questions, 5Whys-ATechnique for Engineering Problem Solving. Trim Your Expressions: Introduction, Prune Wordy Expressions, Use Strong Verbs, Cut Doublings and Noun Strings, Eliminate Unnecessary Determiners and Modifiers, Change Phrases into Single Words, Change Unnecessary Clauses into Phrases or Single Words, Avoid Over using Itis and Thereis, Eight Steps for Lean Writing. Write ActivelyEngineering is about Actions: Active Voice:Albert Einstein Wrote the Theory of Relativity, How to Recognize the Passive Voice, How to Write Actively – Use Three Cures, Write Passively for Good Reasons Only, Theory of Completed Staff Work.
Module 4
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Module 5
How to Effectively Prepare Engineering Reports: Writing an Effective Progress Report, Develop Informative Design Reports. Listening Interactive Communication about Engineering Risk: Listening – A Forgotten Risk Communication Skill Listening – Harder Than Speaking and Writing, How to Listen to Voice of Customers about Risk, Listen Attentively: Understanding What Drives Perceived Risk, Thirteen Questions about Risk Communication.
Course Outcomes:
At the end of the course the student will be able to:
- Apply business communication strategies and principles to prepare effective communication for domestic and international business situations.
- Utilize analytical and problem solving skills appropriate to business communication.
- Participate in team activities that lead to the development of collaborative work skills.
- Select appropriate organizational formats and channels used in developing and presenting business messages.
- Compose and revise accurate business documents using computer technology.
- Communicate via electronic mail, Internet, and other technologies.
- Deliver an effective oral business presentation
Graduate Attributes (as per NBA):
- Engineering Knowledge,
- Problem Analysis,
Question paper pattern:
- The question paper will have ten questions.
- Each full question is for 16 marks.
- There will be 2full questions (with a maximum of four sub questions in one full question) from each module.
- Each full question with sub questions will cover the contents under a module.
- Students will have to answer 5 full questions, selecting one full question from eachmodule.
Text Books:
- What Every Engineer Should Know John X. Wang CRC 2008 About Business Communication
For detail syllabus of all other subjects of BE do syllabus for different schemes from menu given on top.
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