{"id":8991,"date":"2020-02-27T18:39:36","date_gmt":"2020-02-27T18:39:36","guid":{"rendered":"https:\/\/www.inspirenignite.com\/up\/foundation-course-in-front-office-hotel-magmt-2nd-sem-syllabus-for-diploma-bteup-2017\/"},"modified":"2020-02-27T18:39:36","modified_gmt":"2020-02-27T18:39:36","slug":"foundation-course-in-front-office-hotel-magmt-2nd-sem-syllabus-for-diploma-bteup-2017","status":"publish","type":"post","link":"https:\/\/www.inspirenignite.com\/up\/foundation-course-in-front-office-hotel-magmt-2nd-sem-syllabus-for-diploma-bteup-2017\/","title":{"rendered":"Foundation Course in Front Office Hotel Magmt 2nd Sem Syllabus for Diploma BTEUP 2017"},"content":{"rendered":"

Foundation Course in Front Office detail BTEUP Diploma syllabus for Hotel Management, effective from 2017 is collected from BTEUP 2017 Syllabus<\/a> official website and presented for diploma students. The course details such as exam duration, Teaching Hr\/week, Practical Hr\/week, Total Marks, internal marks, theory marks, duration and credits do visit complete sem subjects post given below. The syllabus PDFs can be downloaded from official website.<\/p>\n

For all other hotel magmt 2nd sem bteup diploma syllabus 2017 you can visit Hotel Magmt 2nd Sem BTEUP Diploma Syllabus 2017 Subjects<\/a>. The detail syllabus for foundation course in front office is as follows.<\/p>\n

THEORY<\/h4>\n<\/p>\n

01. INTRODUTION TO TOURISM, HOSPITALITY & HOTEL INDUSTRY
\n<\/h4>\n
    \n
  1. Tourism and its importance<\/li>\n
  2. Hospitality and its origin<\/li>\n
  3. Hotels, their evolution and growth<\/li>\n
  4. Brief introduction to hotel core areas with special reference to Front Office<\/li>\n<\/ol>\n

    02. CLASSIFICATION OF HOTELS<\/p>\n

    For complete syllabus and results, class timetable and more pls download iStudy Syllabus App<\/a>.<\/b> It’s a lightweight, easy to use, no images, no pdfs platform to make students life easier.<\/p>\n

    03. TYPES OF ROOMS
    \n<\/h4>\n
      \n
    1. Single<\/li>\n
    2. Double<\/li>\n
    3. Twin<\/li>\n
    4. Suits<\/li>\n<\/ol>\n

      04. ORGANIZATION
      \n<\/h4>\n
        \n
      1. Function areas<\/li>\n
      2. Front office hierarchy<\/li>\n
      3. Duties and responsibilities<\/li>\n
      4. Personality traits<\/li>\n<\/ol>\n

        05 . TARIFF STRUCTURE<\/p>\n

        For complete syllabus and results, class timetable and more pls download iStudy Syllabus App<\/a>.<\/b> It’s a lightweight, easy to use, no images, no pdfs platform to make students life easier.<\/p>\n

        06. HOTEL ENTRANCE, LOBBY AND FRONT OFFICE
        \n<\/h4>\n
          \n
        1. Layout<\/li>\n
        2. Front office equipment (non automated, semi automated and automated)<\/li>\n<\/ol>\n

          07. FRONT OFFICE AND GUSET HANDILNG Introduction to guest cycle
          \n<\/h4>\n
            \n
          1. Pre arrival<\/li>\n
          2. Arrival<\/li>\n
          3. Stay<\/li>\n
          4. Departure and after departure<\/li>\n<\/ol>\n

            08. RESERVATION<\/p>\n

            For complete syllabus and results, class timetable and more pls download iStudy Syllabus App<\/a>.<\/b> It’s a lightweight, easy to use, no images, no pdfs platform to make students life easier.<\/p>\n

            09. ROOM SELLING TECHINIQUES
            \n<\/h4>\n
              \n
            1. Up selling<\/li>\n
            2. Discounts<\/li>\n<\/ol>\n

              10. ARRIVALS<\/h4>\n
                \n
              1. Preparing for guest arrivals at Reservation and Front Office<\/li>\n
              2. Receiving of guests<\/li>\n
              3. Pre-registration<\/li>\n
              4. Registration (non automatic, semi automatic and automatic)<\/li>\n
              5. Relevant records for F I Ts, Groups , Air crews & VIPs<\/li>\n<\/ol>\n

                11. BELL DESK<\/h4>\n
                  \n
                1. Functions<\/li>\n
                2. Procedures and records<\/li>\n<\/ol>\n

                  12. DURING THE STAY ACTIVITIES<\/h4>\n
                    \n
                  1. Information services<\/li>\n
                  2. Message and mail handling<\/li>\n
                  3. Key Handling<\/li>\n
                  4. Room selling technique<\/li>\n
                  5. Hospitality desk<\/li>\n
                  6. Complaints handling<\/li>\n
                  7. Guest handling<\/li>\n
                  8. Guest history<\/li>\n<\/ol>\n

                    13. FRONT OFFICE CO- ORDINATIONWITH OTHER DEPARTMENTS OF HOTE<\/h4>\n<\/p>\n

                    14. GUEST ACCOUNTING (MANUAL)<\/h4>\n
                      \n
                    1. Guest Weekly Bill<\/li>\n
                    2. Visitors tabular ledger<\/li>\n<\/ol>\n

                      15. FRENCH<\/h4>\n
                        \n
                      1. Understanding and uses of accents, orthographic signs & punctuation<\/li>\n
                      2. Knowledge of cardinaux<\/li>\n
                      3. Days, Dates Time, month and seasons<\/li>\n<\/ol>\n

                        PRACTIALS<\/h4>\n
                          \n
                        1. Appraisal of front office equipment and furniture<\/li>\n

                          ( Rack, counter bell desk )<\/p>\n

                        2. Filling up of various Performa<\/li>\n
                        3. Welcoming of Guest<\/li>\n
                        4. Telephone handling<\/li>\n
                        5. Role Play<\/li>\n
                            \n
                          1. Reservation<\/li>\n
                          2. Arrivals<\/li>\n
                          3. Luggage handling<\/li>\n
                          4. Message and mail handling<\/li>\n
                          5. Paging<\/li>\n<\/ol>\n<\/ol>\n

                            Fidelio Training (in computer lab)<\/h4>\n

                            SUGGESTIVE LIST OF TASK FOR FIDELIO FRONT OFFICE OPERATION SYSTEM<\/p>\n

                              \n
                            1. Fidelio training – Hot Function keys<\/li>\n
                            2. How to put message in Fidelio<\/li>\n
                            3. How to put a locator in Fidelio<\/li>\n
                            4. How to check in a first time guest<\/li>\n
                            5. How to check in an existing reservation<\/li>\n
                            6. How to check in a day use<\/li>\n
                            7. How to issue a new key<\/li>\n
                            8. How t verify key<\/li>\n
                            9. How to cancel a key<\/li>\n
                            10. How to issue a duplicate key<\/li>\n
                            11. How to extend a key<\/li>\n
                            12. How to print and prepare registration cards for arrival<\/li>\n
                            13. How to programme keys continuously<\/li>\n
                            14. How to programme one key for two rooms<\/li>\n
                            15. How to re-programme a key<\/li>\n<\/ol>\n

                              For detail syllabus of all other subjects of BE Hotel Magmt, effective from 2017 do visit Hotel Magmt 2nd Sem BTEUP syllabus for 2017<\/a>.<\/p>\n

                              Dont forget to download iStudy Syllabus App<\/a> for latest syllabus and results, class timetable and more.<\/p>\n","protected":false},"excerpt":{"rendered":"

                              Foundation Course in Front Office detail BTEUP Diploma syllabus for Hotel Management, effective from 2017 is collected from BTEUP 2017 Syllabus official website and presented for diploma students. The course […]<\/p>\n","protected":false},"author":2300,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[37,89],"tags":[],"class_list":["post-8991","post","type-post","status-publish","format-standard","hentry","category-2nd-sem","category-hotel-magmt-diploma"],"_links":{"self":[{"href":"https:\/\/www.inspirenignite.com\/up\/wp-json\/wp\/v2\/posts\/8991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inspirenignite.com\/up\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inspirenignite.com\/up\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inspirenignite.com\/up\/wp-json\/wp\/v2\/users\/2300"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inspirenignite.com\/up\/wp-json\/wp\/v2\/comments?post=8991"}],"version-history":[{"count":0,"href":"https:\/\/www.inspirenignite.com\/up\/wp-json\/wp\/v2\/posts\/8991\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.inspirenignite.com\/up\/wp-json\/wp\/v2\/media?parent=8991"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inspirenignite.com\/up\/wp-json\/wp\/v2\/categories?post=8991"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inspirenignite.com\/up\/wp-json\/wp\/v2\/tags?post=8991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}