Soft Skill Development detailed Syllabus Scheme for Master of Computer Applications (MCA), 2017 regulation has been taken from the University of Mumbai official website and presented for the MCA students. For Course Code, Course Title, Test 1, Test 2, Avg, End Sem Exam, Team Work, Practical, Oral, Total, and other information, do visit full semester subjects post given below.
For all other Mumbai University MCA 4th Sem Syllabus 2017 Pattern, do visit MCA 4th Sem 2017 Pattern Scheme. The detailed Syllabus Scheme for soft skill development is as follows.
MCAL403: Soft Skill Development Syllabus for MCA 4th Sem 2017 Pattern Mumbai University
Prerequisites:
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Course Educational Objectives (CEO):
At the end of the course, the students will be able to
- To provide essential professional skills needed to make a positive impact on work and social lives
- Understand the corporate culture and adapt to various situations
- Improve their etiquettes, interpersonal skills and professional image
Course Outcomes:
At the end of the course, the students will be able to
- Develop skills in communication, business correspondence, presentations, group discussions and interviews
- Apply valuable strategies and interpersonal skills thereby making themselves more productive and better capable to lead others
- Understand the importance of teamwork and learn to perform to the best of their ability, both individually and as team players
1. Soft Skills Introduction
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2. Communicat ion
Concept and meaning of communication, methods of communication, verbal and non-verbal communication, barriers to communication, techniques to improve communication. Communication in a business organization: Internal (Upward, Downward, Horizontal, Grapevine). External Communication, 7 Cs of communication. Active Listening, Differences between Listening and Hearing, Critical Listening, Barriers to Active Listening, Improving Listening Practical (Role plays, case studies) 02
3. Written Business Communicat ion
Written Communication: Principles of Correspondence, language and style in official letter (full block format, modified block format), Business letters (enquiry to complaints and redressal), Application letter, CV writing, , E-mail etiquette, Documentation of Meetings, Notice, Agenda, Minutes of Meetings. Practical (Practice on CV, Business Letters, Applications, Notice, Agenda, Minutes of Meetings) 04
4. Presentation Skills
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5. Effective Public Speaking
Public Speaking, Selecting the topic for public speaking, Understanding the audience, Organizing the main ideas, Language and Style choice in the speech, Delivering the speech Practical (Extempore) 03
6. Group Discussions
Group Discussion Skills, Evaluation components, Dos and Donts. Practical (Group Discussions) 03
7. Interview Techniques
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Reference Books:
- Business Communication (Revised Edition),Rai& Rai , Himalaya Publishing House.
- Soft skills: an integrated approach to maximise Personality, Chauhan &Sharma,Wiley India publications.
- Business Communication: A practice oriented approach, Kalia and Shailja Agarwal.
- Business Communication – Meenakshi Raman, Prakash Singh, Oxford Publication
- Stephen Robbins & Judge Timothy: Organization Behavior, Pearson Education
- K. Aswathappa – Organizational Behavior: Text, cases & games, Himalaya Publishing House.
- Pareek, Udai, Understanding Organizational Behaviour, Oxford University Press, New Delhi.
Assessment:
Internal: Internal term workwould consist of
- A written examination of 20 marks
- Continuous evaluation of 30 marks would be done by internal faculty on the basis of student participation in all practical activities during entire semester.
For detail syllabus of all other subjects of Master of Computer Applications (MCA), 2017 regulation do visit MCA 4th Sem Subjects syllabus for 2017 regulation.