Total Quality Management detailed syllabus scheme for Biotechnology (BT), 2019 regulation has been taken from the MU official website and presented for the Bachelor of Engineering students. For Course Code, Course Title, Test 1, Test 2, Avg, End Sem Exam, Team Work, Practical, Oral, Total, and other information, do visit full semester subjects post given below.
For 8th Sem Scheme of Biotechnology (BT), 2019 Pattern, do visit BT 8th Sem Scheme, 2019 Pattern. For the Elective-4 scheme of 8th Sem 2019 regulation, refer to BT 8th Sem Elective-4 Scheme 2019 Pattern. The detail syllabus for total quality management is as follows.
Total Quality Management Syllabus for Biotechnology BE 8th Sem 2019 Pattern Mumbai University
Prerequisites:
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Course Objectives:
- To acquaint with the significance and features of TQM philosophy.
- To familiarize with various quality tools and their uses in problem solving.
- To appraise on the modern productivity improvement approaches and their interface with TQM
- To familiarize with various quality standards, quality auditing and certification methodology.
- To give and an insight into the ongoing global trends in quality approach and practices with special forms to the customer relationship
Course Outcomes:
Learner will be able to:
- Appreciate the importance of quality and its dimensions in striving for excellence
- Understand the conscious compromise between cost and quality
- Develop competency in the selection in various manufacturing and service functions
- Develop competency in the use of appropriate quality tools in various manufacturing and service functions
- Integrate quality approaches for productivity improvement.
- Acquire knowledge base and develop skills for conducting quality audits
Module 1
Introduction: Definition of Quality, principles and dimensions of TQM Quality in manufacturing and service segments. Approach in implementation of TQM, barriers in implementation. Cost of quality prevention, appraisal and failure costs, hidden costs, trade-o between quality and cost. 8
Module 2
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Module 3
Customer relations: Customers, user and consumers, product awareness, types of customers, customer perception and expectations. Quality feedback and redressal. Basic principles of reliability: quality and reliability, Product life cycle, trade-o between maintainability.
Module 4
Vendor relations: Vendor as a partner, vendor selection, vendor evaluation. Push Pull view of supply chain and cycle view of chain management 8
Module 5
SQC Tool: Histograms, Pie charts, Scatter diagrams, Cause and diagram etc. Statistical Process Control: Process variability: Variables and process variation, measures of accuracy and centering, precision or spread, normal distribution Process Control: Control charts for variables (X-chart, R-chart, -chart) and attributes (np-charts, p-chart, c-charts, U-chart) Process capability: OC curve, acceptance sampling, single and double sampling producer’s and consumer’s risk. 8
Module 6
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Term work
Term work shall consist of minimum eight tutorials from entire syllabus which are to be given at regular intervals Batch wise. Tutorials: 20 marks Attendance: 05 marks Total: 25 Marks
Assessment
Internal
- Assessment consists of two tests which should be conducted at proper intervals.
End Semester theory examination
- Question paper will comprise of 6 questions each carrying 20 questions.
- Total 4 questions need to be solved
- Question no.1 will be compulsory based on entire syllabus wherein sub questions can be asked.
- Remaining questions will be randomly selected from all the modules
- Weightage of marks should be proportional to number of hours assigned to each module
Reference Books:
- Juran, J. M., Gryana, F. M., Quality planning and analysis, TMH.
- Bester Fidd, D. H., et.al. Total quality management, Prentice Hall.
- Erossbly, Pillip b., Quality is free, Mentor/New Americal Library.
- Ishikawa, K., What is total quality control? The Japanese way, Prentice Hall
- Fergenbaum, Armand V., Total quality control.
- Logothetis, N., Managing for total quality, Prentice Hall
- Aurora, K. C., Total Quality Management, S. K. Kataria and Sons
- Haldar, U. K., Total Quality Management, Dhanpatrai and Co.
For detail Syllabus of all subjects of Biotechnology (BT) 8th Sem 2019 regulation, visit BT 8th Sem Subjects of 2019 Pattern.