322323: Foundation of Housekeeping Operations Syllabus for Hotel Management & Catering Technology 2nd Sem K Scheme MSBTE PDF

Foundation of Housekeeping Operations detailed Syllabus for Hotel Management & Catering Technology (HM), K scheme PDF has been taken from the MSBTE official website and presented for the diploma students. For Subject Code, Subject Name, Lectures, Tutorial, Practical/Drawing, Credits, Theory (Max & Min) Marks, Practical (Max & Min) Marks, Total Marks, and other information, do visit full semester subjects post given below.

For all other MSBTE Hotel Management & Catering Technology 2nd Sem K Scheme Syllabus PDF, do visit MSBTE Hotel Management & Catering Technology 2nd Sem K Scheme Syllabus PDF Subjects. The detailed Syllabus for foundation of housekeeping operations is as follows.

Rationale

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Course Outcomes:

Students will be able to achieve & demonstrate the following COs on completion of course based learning

Supervisory activities and operational procedures carried out in various shifts in housekeeping department
Inspect the servicing procedures for various guest rooms in hotel
Execute and supervise the cleaning tasks for the different public areas in hotels
Organise linen and uniform room
Perform the activities adhered in uniform and sewing room

Unit I

Daily Routine Systems and Supervision in Housekeeping 1.1 Importance of daily routine systems, Housekeeping day,Opening the house 1.2 Morning,Afternoon/ Evening Shift-Briefing,Room Assignments,Handover of keys,Readying the cart,Room status check ,Public Area assignments, DND procedure, Closing tasks, Reporting and handover, Debriefing and going off duty 1.3 Night shift-Role of Night Supervisor,Guest Room Associate,and Public Area Associate 1.4 Supervision in Housekeeping-Role of a Supervisor,Supervisory posts,General duties of a Supervisor 1.5 Specific functions of Supervisors-Public area inspection,Guest rooms inspections,checklist,reports and records,Inspection of VIP rooms ,Inspection modules for commonly neglected areas, Handling complaints,Wowing the guests
Suggested Learning Pedagogy Video Demonstrations Role Play Collaborative learning

Unit II

Unit III

Cleaning of Public Areas 3.1 Significance of cleaning public areas, Entrances-Lobbies, front desk, elevators, staircase, guest corridors 3.2 Public Area Restrooms,Banquet halls ,Restaurants and Dining areas,Leisure and Recreation and areas,,Swimming pools,Spas and Changing Rooms
Suggested Learning Pedagogy Video Demonstrations Case Study

Unit IV

Fabrics and Linen Room 4.1 Textile terminology,Classification of fibres-source based,length and content based , Textile finishes,History and ethnic textiles of India,(IKS) Use of textiles in Hotels 4.2 Linen room operations-Job description of linen and uniform supervisor, linen room organization,activities in the linen and uniform room,planning the the linen and uniform room ,layout of the linen and uniform,storage of linen 4.3 Establish the par stock of linen for a given hotel operationsLinen exchange-Room linen,restaurant linen exchange procedure, Par stock and Linen control 4.4 Linen Quality and Life span-Selection criteria for fabrics,bed linen and bath linen ,restaurant linen,linen lifespan,Tagging of linen,Discards and uses of linen,linen hire Flipped
Suggested Learning Pedagogy Classroom Video Demonstrations Role Play

Unit V

Practical / Tutorial Experiences

Watch the video and demonstration on daily routine and supervision of guest rooms and public areas in various shifts*
Roleplay as a Desk Control/floor/public area supervisor for daily routines*
Practice Servicing of guest rooms – Room assignments,Ready the cart and Entering procedure of the room *
Hands on practicing day and evening guest beds by using techniques *
Perform servicing tasks in the given room status guest room and bathrooms (Stayover,Departure,Vacant ,)*
Role play as guest room associate to manage minibar in guest rooms using checklists and replenishment of guest supplies and amenities *
Watch the videos and demonstrations of towel origami and hot and cold towels used in guest room and public areas
Create the creative art towel origami and sustainable material for different types of guest with their placement in guest room *
Role play the supervisory functions for inspecting guest rooms and update the inspection checklist Observe and plan the modules for dirty dozens area *
Execute and inspect the cleaning routines for the public areas assigned by faculty
Design the layout of linen and uniform room as assigned by faculty (size, category,location, functional areas,and number of employees)*
Calculate the parstock of linen of given bedand bath linen for given number of hotel guest rooms with location of hotels and on premises/off premises laundary and calculate life span of linen*
Role play as Linen room supervisor for various activities performed in Linen room with the aid of various documentation records and registers and forms* a. Linen exchange procedure b.Linen control
Identify types and parts of sewing machines and hands on practice on sewing machines* Practice the basic hand stitches -temporary ,permanent and edge finishing * Stitch various fasteners * Monogramming of hotel logo with embroidery stitches*
Design the staff uniform for luxury hotel with detailed report on all the aspects while designing and provide costing for the uniforms as well fabrics recommended*
Execute a servicing routine for stay over rooms with towel origami and inspect the guest rooms*

Note : Out of above suggestive LLOs – ‘*’ Marked Practicals (LLOs) Are mandatory. Minimum 80% of above list of lab experiment are to be performed. Judicial mix of LLOs are to be performed to achieve desired outcomes.

Micro Project / Self Learning

Activity

Perform the street play to aware local people in your city for water conservation and save electricity
Prepare sustainable guest room supplies and amenities and present in a class

Micro project

Design and create the tent cards and placards to sensitize the guests for sustainability goals adopted by your hotel (eco friendly practice’s water conservation , no linen change for stay over rooms, save electricity)
Develop the daily routine systems for the housekeeping staff of your college of specific areas assigned by faculty
Search on search engines for types of guest rooms in various hotels as per location and size and category at least two each and draw the layouts of the same and report with placement of guest room supplies and amenities
Prepare a report on emerging Eco friendly trends in cleaning material used in hotels and prepare any one ecofriendly cleaning agents with its preparation method minimum 100 ml quantity
Prepare a report on documents framed for reports, registers and forms used by various supervisors of housekeeping department
Search on search engines the latest trends on bed and bath linen in hotels
Develop a detailed inspection checklist for VIP rooms and any 3 public areas
Prepare a report on the fabrics recommended for various furnishings in hotel
Conduct a hotel survey in your city for the linen material used with their thread counts,gsm and cost of them and present to the class
Prepare a report by taking case study to understand the cleaning procedures adopted in local hotels and suggest a remedial measures they can adopt with respect to eco friendly cleaning agents and procedures Present it to class
Visit fabrics showroom in your city ,identify the fabrics and recommend them for staff uniforms and prepare a report on the same and present to class

Assignment

Prepare a report on bed and bath linen with their sizes
Collect the information from hospitality magazines about the companies /agencies supplying linen and uniforms in hotels with their address ,contact number and website details
Prepare a report on the vendors providing guest room amenities and supplies with their address ,contact number and website details
Present to class ,types of sewing machines with their companies names and cost
Prepare a report on various sizes and materials of linen used in hotels
Mr X Y Z is the public area associate for the shift.List down the techniques,equipment s and chemicals NR X Y Z would require during the night shift extensive cleaning

Laboratory Equipment / Software Required

Learning Materials / Books

Sudhir Andrews Hotel House Keeping Training Manual Tata McGraw Hills publication Co. Ltd. New Delhi ISBN-10: 0074515144; ISBN-13: 9780074515143
S.K.Kaushal S.N. Gautam Accommodation Operations and Management Frank Bros. & Co. Ltd. 4675 – A, Ansari Road,21 Daryaganj, New Delhi ISBN-10: 8184090730; ISBN-13: 9
G. Raghubalan,Smritee Raghubalan Hotel Housekeeping Operations and Management Oxford Higher Education ISBN10-19-9451746 Fourth Edition
Joan Branson Hotel, Hostel and Housekeeping Edward Arnold ltd. 41 bed ford square square London ISBN-10: 0340525185
Robert J. Martin Professional Management of Housekeeping Operations John Wiley and Sons Inc 605 3rd Avenue New York ISBN 10: 0471198625

Learning Websites & Portals

www.cleanhygiene.com e magazines
www.cleanhygiene.com e magazines
e-pathshala https://epgp.inflibnet.ac.in/ Educational Portal
https://setupmyhotel.com/ link for watching videos for training
https://www.cleanindiajournal.com/ e magazines
https://bwhotelier.businessworld.in/ e magazines

For detail Syllabus of all other subjects of Hotel Management & Catering Technology, K scheme do visit Hotel Management & Catering Technology 2nd Sem Syllabus for K scheme.

For all Hotel Management & Catering Technology results, visit MSBTE Hotel Management & Catering Technology all semester results direct links.

InI MH