322007: Hospitality Communication (English) Syllabus for Hotel Management & Catering Technology 2nd Sem K Scheme MSBTE PDF

Hospitality Communication (English) detailed Syllabus for Hotel Management & Catering Technology (HM), K scheme PDF has been taken from the MSBTE official website and presented for the diploma students. For Subject Code, Subject Name, Lectures, Tutorial, Practical/Drawing, Credits, Theory (Max & Min) Marks, Practical (Max & Min) Marks, Total Marks, and other information, do visit full semester subjects post given below.

For all other MSBTE Hotel Management & Catering Technology 2nd Sem K Scheme Syllabus PDF, do visit MSBTE Hotel Management & Catering Technology 2nd Sem K Scheme Syllabus PDF Subjects. The detailed Syllabus for hospitality communication (english) is as follows.

Rationale

For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
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Course Outcomes:

Students will be able to achieve & demonstrate the following COs on completion of course based learning

1. Communicate effectively through letters, drafts, memos, etc.
2. Converse effectively orally
3. Manage self, professionally
4. Behave ethically while maintaining good mental and physical strength.

Unit I

Written Communication 1.1 Effective business writing-7Cs of written communication, Process of writing,Writing effective sentences,Developing local paragraphs,Tone of writing 1.2 Business Correspondence-Business letters, Components of a business letters, format or layout of business letter,Essentials of a good business letter 1.3 Email etiquettes
Suggested Learning Pedagogy Presentations Hands-on

Unit II

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Unit III

Self Development 3.1 Understanding self and Others , Making Positive Self Image, Building Self Confidence, Developing Positive Attitude, Goal Setting, Time Management, Habit Formation Do’s And Don’ts,Handling success or failure
Suggested Learning Pedagogy Video Demonstrations Presentations Hands-on

Unit IV

Health, Ethics and Etiquettes 4.1 Introduction Health- Food, Physical and Mental fitness,Rest Body – Observation, Protection, Dietary Pyramid, Addiction, Introduction to Ethics , basic of Ethics, Code of Ethics, Personal Value System. Ethics to ensure Positive Interpersonal Relations. 4.2 Importance of Etiquettes, Good Manners ,Workplace Etiquettes ,Phone Etiquettes, Business Etiquettes , Social Media Etiquettes ,Building Your Personal Brand Flipped
Suggested Learning Pedagogy Classroom Case Study Role Play

Practical / Tutorial Experiences

For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier.
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Laboratory Equipment / Software Required

1. Digital telephones and voice over IP All
2. Computer with speakers Processor 17 All
3. Ear phones with mics All

Learning Materials / Books

1. PrashantA.Dhanwalkar(Manus mare) S.R. Sharma Gunjan Sharma Soft Skills Development SaiJyoti Publications India Ltd. ISBN-978-93-81432-36-5
2. Krishna Mohan Meera Banerji Developing Communication Skills MacMillan Publications India Ltd. ISBN-13: 9780230638433
3. Meenakshi Raman Prakash Singh Business Communication Oxford University Press ISBN 9780195676952
4. R.K.Bansal J.B. Harrison Developing Business Communication Skills S. CHAND ISBN: 9788125050, 858,812505085X
5. N. Gupta, K. Jain, P. Mahajan Communication Skills SahityaBhawan Publications ISBN: 9789388408035, 9388408039
6. Philip Burnard Interpersonal Skills Training Viva Books Pvt. Ltd. ISBN:81-7649-007-5
7. Nishith Rajaram Dubey, Anupam Singh Business Communication (ebook) Indira Publishing House ISBN=978-93-93577-69-6
8. Shalini Verma Business Communication Essential Strategies for Twenty-first Century Managers ISBN:978-93259-8117-1
9. N. Dubey & A. Singh Employ ability Skills Indra Publishing House, 2023, ISBN 978-93-93577-68-9

Learning Websites & Portals

For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier.
.

For detail Syllabus of all other subjects of Hotel Management & Catering Technology, K scheme do visit Hotel Management & Catering Technology 2nd Sem Syllabus for K scheme.

For all Hotel Management & Catering Technology results, visit MSBTE Hotel Management & Catering Technology all semester results direct links.