Basic Housekeeping detailed Syllabus for Hotel Management & Catering Technology (HM), K scheme PDF has been taken from the MSBTE official website and presented for the diploma students. For Subject Code, Subject Name, Lectures, Tutorial, Practical/Drawing, Credits, Theory (Max & Min) Marks, Practical (Max & Min) Marks, Total Marks, and other information, do visit full semester subjects post given below.
For all other MSBTE Hotel Management & Catering Technology 1st Sem K Scheme Syllabus PDF, do visit MSBTE Hotel Management & Catering Technology 1st Sem K Scheme Syllabus PDF Subjects. The detailed Syllabus for basic housekeeping is as follows.
Rationale
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Course Outcomes:
Students will be able to achieve & demonstrate the following COs on completion of course based learning
- Enumerate the importance of housekeeping and specific attributes of housekeeping staff
- Plan the layout of various sections of housekeeping department for effective coordination and
- Use the different cleaning agent and cleaning equipment for guest houses, VIP and VIP amenities
- Perform cleaning of various metals, glasses and stones etc.
- Monitor the house keeping activities using technology enabled online and offline mode
Unit I
Role of Housekeeping Department 1.1 Importance of housekeeping, Scope of housekeeping in allied sectors (Hospitals, hostels, railways, airlines and airports, cruise liners, corporate offices etc.), Functions and Role of Housekeeping in hotels, Area of responsibilities of housekeeping department in hotels 1.2 Organizational structure of housekeeping department in small, medium and large hotel 1.3 Personal attributes of housekeeping staff
Suggested Learning Pedagogy Presentations Case Study
Unit II
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Unit III
House Keeping Inventories 3.1 Principles, reason, standards of cleaning, and cleaning techniques (sweeping,mopping,scrubbing,dusting,suction cleaning,polishing,laundering etc.) 3.2 Classification of Cleaning Equipment, Selection of cleaning equipment, Care, storage, distribution and control of cleaning equipment ,New trends in cleaning equipment’s, Cleaning Agents: Selection of cleaning Agents, Common cleaning Agents, Ecofriendly cleaning agents, Polishes and floor seals, Storage of cleaning agents 3.3 Guest Supplies and Amenities-Standard contents and their placements, VIP and VVIP amenities, Replenishment. Guest special Requirement
Suggested Learning Pedagogy Video Demonstrations Flipped Classroom Role Play
Unit IV
Cleaning Science 4.1 Care and Cleaning of Metals: Brass, Copper, Silvers, Bronze, Aluminium and Steel with Protective finishes 4.2 Care and Cleaning of Glasses, Plastic Ceramics Wood and allied surface with protective finishes 4.3 Care and Cleaning of Stone – marbles, granite carpets. Rexene, leather and rubber
Suggested Learning Pedagogy Site/Industry Visit Video Demonstrations Hands-on
Unit V
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Practical / Tutorial Experiences
- Manpower working in housekeeping department in hotel (Observe videos)
- Design a layout of housekeeping department and Guest Room Associate service room as per the size of hotel assigned by faculty
- Cleaning techniques used in housekeeping services-sweeping, mopping, scrubbing, swabbing, dusting, suction cleaning, washing, rinsing, polishing, buffing (Watch the videos related to surfaces and cleaning techniques)
- Cleaning equipment and techniques(Observe videos and report)
- Exhibit sweeping, dusting, mopping, scrubbing, suction techniques on given surfaces
- Guest supplies and amenities for various types of guest and room (Watch the video and report )
- Perform tasks for cleaning and polishing for following surf aces in hotel Metals – Brass, silver, bronze, copper, steel, aluminium
- Perform tasks for cleaning and polishing for following surfaces in hotelGlass – window glass panes, mirrors, shower cubicles Wooden and laminated, Leather, Rexene, rubberg surfaces in hotel
- Perform tasks for cleaning and polishing for following surfaces in hotel Ceramic and dado Stones- marble and granite
- Role play as Desk control supervisor at the Housekeeping control desk
- Update the records, registers at the desk control (Manually and using software system)
- Perform role-play for issuing and control keys, records maintained, Losing of keys procedure
- Perform the role play of handling lost and found articles procedures
- Execute a cleaning routine for the public area assigned by faculty
- Execute the task performed at Housekeeping desk control Desk control Supervisor, Guest Room attendants Floor Supervisor
Note : Out of above suggestive LLOs – ‘*’ Marked Practicals (LLOs) Are mandatory. Minimum 80% of above list of lab experiment are to be performed. Judicial mix of LLOs are to be performed to achieve desired outcomes.
Micro Project / Self Learning
Micro project
- Prepare a model of guest room supplies and amenities placed in guest room
- Inspect your respective hotel management institute and frame the operating procedure report on the cleaning of public areas and present
- Search on search engines for manual and mechanical cleaning equipment’s with their brand names and prices and submit a report
- Conduct market survey in your city for cleaning agents with their brand names and prices used in housekeeping and present to the class
- Visit a 3 star or 5 star hotel in the city for awareness on model guest room and accessories used or kept in guest room
- Prepare a report by taking case study to classify the cleaning method used in cleaning guest rooms ( faculty can send to hotel, show video/pictures etc.)
- Sketch and explain to class the layout of housekeeping department and maid service room as per size of hotel assigned
- Conduct market survey in your city for ecofriendly cleaning agents with their brand names and prices used in housekeeping and present to the class
- Perform street play to demonstrate the importance of cleanliness to college students, public. Record and upload on social media
Assignment
- Visit a 3 star or 5 star hotel in the city for awareness on machineries tools, accessories etc. Prepare a report of the same
- Frame the duties and responsibilities of housekeeping staff for types ,categories of hotel
- Collect the information on guest room supplies and amenities suppliers with their address
- Visit hotels in your city for the layout of guest rooms and prepare a report
Laboratory Equipment / Software Required
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Learning Materials / Books
- Sudhir Andrews Hotel House Keeping Training Manual Tata McGraw Hills publication Co. Ltd. New Delhi ISBN-10: 0074515144; ISBN-13: 978-0074515143 …
- S.K.Kaushal ,S.N. Gautam Accommodation Operations and Management Frank Bros. & Co. Ltd. 4675 – A, Ansari Road,21 Daryaganj, NewDelhi ISBN-10: 8184090730; ISBN-13: 97
- G. Raghubalan, Smriti Raghubalan Hotel Housekeeping Operations and Management Oxford Higher Education ISBN10-19-9451746 4th Edition
- Robert J. Martin Professional Management of Housekeeping Operations John Wiley and Sons Inc 605 3rd Avenue New York ISBN 10: 0471198625
- Joan Branson Hotel, Hostel and Housekeeping Edward Arnold ltd. 41bedford square squareLondon ISBN-10: 0340525185
Learning Websites & Portals
- www.cleanhygiene .com will enhance the knowledge of housekeeping
- https://setupmyhotel.com/train-my-hotel-staff/hk/789-houseke eping.html link
- e-PGPathshala portal
- https://bwhotelier.businessworld.in/ e magazines
- https://www.hotelierindia.com/ e magazines
For detail Syllabus of all other subjects of Hotel Management & Catering Technology, K scheme do visit Hotel Management & Catering Technology 1st Sem Syllabus for K scheme.
For all Hotel Management & Catering Technology results, visit MSBTE Hotel Management & Catering Technology all semester results direct links.