22009: Business Communication Using Computers Syllabus for Construction Technology 2nd Sem I – Scheme MSBTE

Business Communication Using Computers detailed Syllabus for Construction Technology (CS), I – scheme has been taken from the MSBTE official website and presented for the diploma students. For Subject Code, Subject Name, Lectures, Tutorial, Practical/Drawing, Credits, Theory (Max & Min) Marks, Practical (Max & Min) Marks, Total Marks, and other information, do visit full semester subjects post given below.

For all other Diploma in Construction Technology (CS) Syllabus for 2nd Sem I – Scheme MSBTE, do visit Diploma in Construction Technology (CS) Syllabus for 2nd Sem I – Scheme MSBTE Subjects. The detailed Syllabus for business communication using computers is as follows.

Rationale:

For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier.
.

Competency:

The aim of this course is to help the students to attain the following industry identified competency through various teaching learning experiences

• Communicate effectively and skillfully at workplace.

Course Outcomes(COs):

The theory, practical experiences and relevant soft skills associated with this course are to be taught and implemented, so that the student demonstrates the following industry oriented COs associated with the above-mentioned competency:

1. Communicate effectively by avoiding barriers in various formal and informal situations.
2. Communicate skillfully using non-verbal methods of communication
3. Give presentations by using audio- visual aids
4. Write reports using correct guidelines
5. Compose e-mail and formal business letters

COURSE MAP (with sample COs, PrOs, UOs, ADOs and topics)

For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier.
.

Suggested Practicals Activities / Exercises

(Integrate the theory in the laboratory when conducting practical )
The practical in this section are PrOs (i e sub-components of the COs) to be developed and assessed in the student for the attainment of the competency.

Practical Outcomes (PrOs)

1. Explain the importance of business communication for an organization using case study
2. Draft a job application letter with resume using computer
3. Mention the examples of body language use at workplace with suitable pictures and images
4. Prepare a minutes of meeting and mail it to given email address
5. Write the importance and guidelines of presentation skills.
6. Draft a detailed Progress Report.
7. Organize a debate on types of communication. Iand
8. Summarize an industry report using techniques of summarizing.
9. Draft a complaint letter on given topic.
10. Design PowerPoint presentation on any technical topic.
11. Explain the eight principles of effective communication.
12. Explain various non-verbal codes with examples.
13. Explain the importance of personal appearance stating tips of grooming for a professional.
14. Draft a memo on given topic.
15. Present any Two barriers to communication using case study
16. Present a technical paper using IEEE format

Note

1. A suggestive list of practical LOs is given in the above table, more such practical LOs can be added to attain the COs and competency. A judicial mix of minimum 12 or more practical LOs/tutorials need to be performed, out of which, the practicals marked as ‘* are compulsory, so that the student reaches the Precision Level’ of Dave’s ‘Psychomotor Domain Taxonomy’ as generally required by the industry. The size of batch for the practical should not exceed more than 21 students strictly for the maximum attainment of COs and PrOs
2. Hence, the ‘Process’ and Product related skills associated with each LO of the laboratory/workshop/field work are to be assessed according to a suggested sample given below

Major Equipments / Instruments Required

The major equipment with broad specification mentioned here will usher in uniformity in conduct of experiments, as well as aid to procure equipment by authorities concerned Equipment Name with Broad Specifications

1. LCD Projector All
2. Smart Board with networking All
3. Language lab with internet All
4. Printer Wherever Applicable

Underpinning Theory Components

For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier.
.

Unit I

Introducti on to Business Communic ation

Part A

Writing Skills

1. Describe the importance of the business communication in the given situation
2. Identify the missing element in the given communication process
3. Identify the type of communication in the given situation.
4. Identify the type of communication barrier in the given situation and its remedy.

Part B

Speaking Skills

1. Use different types of verbal and nonverbal commumcatio n for the given situation

Part C

Topics And Topics

1. Introduction to Communication-Elements, Importance Functions.
2. Types (meaning and importance) -Verbal (Oral-Written), Formal, Informal, Vertical, Horizontal and Diagonal communication.
3. Principles of effective communication 4 Barriers to communication -Physical, mechanical, psychological and linguistic
4. Business communication Meaning, characteristics and importance.

Unit II

Non-Verbal Communic ation

Part A

Writing Skills

1. Describe the nonverbal communication required in the given situation
2. Describe personal appearance required in the given communication situation
3. Describe the given facial expressions.

Part B

Speaking Skills

1. Use relevant facial expressions in the given situation.
2. Answer questions after listening to presentations.

Part C

Topics And Topics

1. Introduction to Non-Verbal communication (Meaning and importance)
2. Body Language: Aspects of body language: gestures, eye contact, posture, facial expressions, personal appearance (dressing and grooming) vocalics.
3. Body language -positive and negative body language

Unit III

For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier.
.

Unit IV

Office Drafting

Part A

Writing Skills

1. Draft the given notice using the relevant format
2. Draft the given memorandum using the relevant format.
3. Prepare agenda for the given type of meetings.
4. Prepare minutes of the given type of meetings.
5. Prepare reports of the given type of events/episodes/ accidents

Part B

Speaking Skills

1. Read the agenda of the given meeting
2. Read the report of the given event.
3. Initiate telephone calls for given situation.
4. Answer official phone calls for given situation

Part C

Topics And Topics

1. Office drafting: Formats and Guidelines.
2. Formulating notices and memoranda
3. . Preparation of agenda and writing minutes of meetings
4. Preparation of reports-progress reports, Accident reports, case study
5. . Summarizing techniques

Unit V

Business Corrcspon dence

Part A

Writing Skills

1. Respond to given job advertisements by writing your CV/ Resume
2. Draft business letters in the given situations
3. Draft complaint letters for the given situations.
4. Compose E- mails with relevant for the given situation.

Part B

Speaking Skills

Part C

Topics And Topics

1. Business correspondence.
2. Enquiry, order and complaint letters
3. E-mails- netiquettes
4. Difference-Curriculum Vitae, Bio-data and Resume.
5. Job application and resume writing

Note: To attain the COs and competency, above listed Learning Outcomes (UOs) need to be undertaken to achieve the ‘Application Level1 of Blooms’s Cognitive Domain Taxonomy’ Theory related topic should be covered during practical hours using multimedia.

Suggested Student Activities:

For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier.
.

Suggested Special Instructional Strategies (If Any):

These are sample strategies, which the teacher can use to accelerate the attainment of the outcomes in this course:

1. Massive open online courses (MOOCs) may be used to teach various topics/subtopics
2. L in item No. 4 does not mean only the traditional lecture method, but different types of teaching methods and media that are to be employed to develop the outcomes.
3. About 15-20% of the topics/sub-topics which is relatively simpler or descriptive in nature is to be given to the students for self-directed learning and assess the development of the COs through classroom presentations (see implementation guideline for details)
4. With respect to item No 10, teachers need to ensure to create opportunities and provisions for co-curricular activities
5. Arrange various communication activities using functional grammar
6. Show video/animation films to develop listening skills and enhance vocabulary
7. Use real life situations for explanation
8. Prepare and give oral presentations.
9. Guide micro-projects in groups as well as individually.

Suggested Micro-Projects:

Only one micro-project is planned to be undertaken by a student that needs to be assigned to him/her in the beginning of the semester S/he ought to submit it by the end of the semester to develop the industry oriented COs. Each micro-project should encompass two or more COs which are in fact, an integration of CrAs, UOs and ADOs. The micro-project could be industry application based, internet-based, workshop-based, laboratory-based or field-based. Each student will have to maintain dated work diary consisting of individual contribution in the project work and give a seminar presentation of it before submission The total duration of the micro-project should not be less than 16 (sixteen) student engagement hours during the course

In the first four semesters, the micro-project could be group-based However, in higher semesters, it should be individually undertaken to build up the skill and confidence in every student to become problem solver so that s/he contributes to the projects of the industry A suggestive list is given here Similar micro-projects could be added by the concerned faculty:

1. Study the personal appearance and grooming of employees visiting sales store, shopping mall in the vicinity
2. Comparative study of Bio-data, Resume and Curriculum vitae.
3. A detailed study of guidelines required for presentation skills.
4. Summarize technical content using English newspaper, magazines or online resources.
5. Prepare a booklet on aspects of body language in pictorial form
6. A detailed study of the importance, of technical paper of technical paper presentation.
7. Case study on the importance of Business communication in an organization.
8. Report on various formal/business activities
9. Study of oral presentation of famous business leader.
10. Detailed study of business etiquettes observed in organization.
11. Summarize the business article with the help of English newspapers/magazines and other sources.

Suggested Learning Resources:

For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier.
.

Software/Learning Websites:

1. https://www britishcouncil.in/english/learn-onlir.e
2. http://learnenglish.britishcouncil org/en/content
3. http://www talkenglish com/
4. languagelabsystem.com
5. wvvw wordsworthelt com
6. www notesdesk com
7. http://www tutorialspoint com
8. www studylecturenotes com
9. totalcommunicator.com
10. www.speaking-tips.com

For detail Syllabus of all other subjects of Construction Technology, I – scheme do visit Construction Technology 2nd Sem Syllabus for I – scheme.

For all Construction Technology results, visit MSBTE Construction Technology all semester results direct links.