6257: Business Communication Lab Syllabus for Computer Application & Business Management 6th Sem 2021 Revision SITTTR

Business Communication Lab detailed syllabus for Computer Application & Business Management (CB) for 2021 revision curriculum has been taken from the SITTTRs official website and presented for the Computer Application & Business Management students. For course code, course name, number of credits for a course and other scheme related information, do visit full semester subjects post given below.

For Computer Application & Business Management 6th Sem scheme and its subjects, do visit Computer Application & Business Management (CB) 6th Sem 2021 revision scheme. The detailed syllabus of business communication lab is as follows.

Course Objectives:

• To make students aware of the importance of verbal and non-verbal communication in business.
• To help students in writing effective mails and other business documents for better readability and ensuring that messages are communicated as it should be.

Course Outcomes:

On completion of the course, students will be able to:

1. Understand various types of communication and develop modern types of messages for commercial correspondence
2. Build various types of business letters
3. Develop collection letters
4. Develop bank correspondence letters

Module 1:

1. Understand communication and the eight phases of communication process
2. Demonstrate business communication by electronic media
3. Demonstrate business communication by visual media
4. Create a memorandum to be used by an organisation
5. Create a business communication blog

Module 2:

1. Analyze the essentials of an effective business letter
2. Demonstrate the parts of a business letter and the different format of business letter
3. Prepare letters of trade reference and their reply
4. Prepare letters of status enquiry and reply
5. Construct letters of offers and quotations.
6. Construct a letter for placing an order
7. Construct letters of execution of order and delay in execution.
8. Construct an order cancellation letter
9. Construct letters of complaints and adjustments

Module 3:

1. Construct a collection letter
2. Draft a letter between agent and principal
3. Draft letters requesting an agency, appointing an agent and cancelling agency
4. Construct circular letters relating to establishment of business, introduction of new product, and change in the price of the product.

Module 4:

1. Draft a letter to a bank for opening current account.
2. Draft a letter to bank for asking overdraft.
3. Draft a letter to bank for cash credit facility.
4. Draft a letter to bank for loan facility to construct house, purchase vehicles
5. Draft a letter of credit.
6. Draft a letter for closing an account.
7. Draft letters seeking insurance policies and surrendering the policy
8. Demonstrate the difference between official correspondence and business correspondence
9. Open Ended Experiments

Reference Books:

1. R.S.N.Pillai&Bagavathi, Commercial Correspondence & Office Management, S.Chand Publications-December 1, 2010
2. A.N.Kapoor, Business Correspondence and Communication Skills, S.Chand Publications-December 1, 2010
3. R.S.N.Pillai&Bagavathi, Modern Commercial Correspondence, S.Chand Publications—December 1, 2007
4. AshaKaul, Effective Business Communication, Prentice Hall India Learning Private limited-January 1, 2015
5. Shirley Taylor, Model Business letters, Pearson Education India-January 1, 2013
6. Varinder Kumar, Business Communication, Kalyani Publications—January 1, 2015
7. R.C.Bhatia, Business Communication, Ane Books Private Limited—December 1, 2009
8. P.D.Chaturvedi, MukeshChaturvedi, Business Communication, Pearson Publishers-January 1, 2012
9. Meenakshi Raman and Prakash Singh, Business Communication, Oxford—August 6, 2012

Online Resources

1. https://www.dynamictutorialsandservices.org/2018/10/business-communication-i-notes.html
2. https://bbamantra.com/business-communication-introduction/
3. https://gurukpo.com/Content/BBA/Business_Communication.pdf
4. http://www.simplynotes.in/e-notes/mbabba/business-communication/

For detailed syllabus of all other subjects of Computer Application & Business Management (CB), 2021 revision curriculum do visit Computer Application & Business Management 6th Sem subject syllabuses for 2021 revision.

To see the syllabus of all other branches of diploma 2021 revision curriculum do visit SITTTR diploma all branches syllabus..

To see the results of Computer Application & Business Management (CB) of diploma 2021 revision curriculum do visit SITTTR diploma Computer Application & Business Management (CB) results..

For all Computer Application & Business Management academic calendars, visit Computer Application & Business Management all semesters academic calendar direct link.