Business Communication and Administration Skills detailed syllabus for Commercial Practice (CP) for 2021 revision curriculum has been taken from the SITTTRs official website and presented for the Commercial Practice students. For course code, course name, number of credits for a course and other scheme related information, do visit full semester subjects post given below.
For Commercial Practice 3rd Sem scheme and its subjects, do visit Commercial Practice (CP) 3rd Sem 2021 revision scheme. The detailed syllabus of business communication and administration skills is as follows.
Course Objectives:
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Course Outcomes:
On completion of the course, the student will be able to:
- Apply communication and interpersonal skills.
- Make use of Information Technology skills.
- Develop business correspondence and documentation skills.
- Applycompany secretarial skills.
Module 1:
Communication Skills and Interpersonal Skills: Communication – Meaning – importance – objectives – types – barriers and process -Importance of good communication skills at the workplace – Verbal and nonverbal communication skills – Globalization and the Need for Communicating in English – Four core skills practicing- LSRW – Listening to Conversation (Formal and Informal) -Word of the day practice – Group discussion – Behavior in a Group Discussion – Essential Elements of Group Discussion – Group Discussion EtiquetteNewspaper reading, report writing, article writing – Resume writing – Telephone Etiquettes -Ways to communicate effectively in the workplace – Identify various Interpersonal skills, Strategies for developing interpersonal skills.
Module 2:
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Module 3:
Office and BusinessAdministration Skills: Filing/Documentation in offices – Memo Forms – Office Circulars – Office Orders – Office Notes -Essentials of good business letterqualities of good business letter-Identify parts of business letter – Identify various business correspondences – Letter of trade reference – status enquiry – letter of offer and quotation -letters placing order, execution and cancellation – complaints and adjustment letters -collection letters – agency letters – circular letters -Bookkeeping in business enterprises-Proforma Invoice -Preparation of Invoice- Cash Bill and Credit BillFormat-Preparation of Cash Bill and Credit Bill- Debit Note and Credit Note -Format-Preparation of Debit and Credit Note-Delivery Challans – Bills of Exchange and Promissory Note- Drafting of bill of exchange and Promissory Note- Quotations and Purchase Order Format-Preparation of Purchase Order and Quotations-Identify Bank Accounts- Identify Cheques- E – cheques -Withdrawal forms -Identify Demand Draft -ECS – EFT- Mobile banking – Speed Post and Courier Services- Online Booking tickets – Customer Relationship Management -Awareness of online payment transactions – Modern office layout- tools and equipment -eoffice.
Module 4:
Company Secretarial Skills: Identify various documents for incorporating a company -Memorandum of Association and Articles of Association- Red herring prospectus- Identify E-Forms for Incorporation – Portals for filing of e-forms for incorporation – List the
Registration procedure & Registration authorities -Identify Incorporation certificate, Commencement certificate -Identify Share application – Letter of allotment – Share certificate- Drafting the Specimen Notice for meeting- Agenda of Statutory Meeting, Annual General Meeting- Board Meeting – Drafting minutes of Board meeting andAnnual General meeting -Identify Specimen of Chairman’sReport, Directors’ Report and Auditors’ Report.
Text Books:
For the complete syllabus, results, class timetable, and many other features kindly download the iStudy App
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Reference Books:
- Hayes, John. Interpersonal Skills at Work. Published by Taylor& Francis Ltd.
Online Resources
For the complete syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
For detailed syllabus of all other subjects of Commercial Practice (CP), 2021 revision curriculum do visit Commercial Practice 3rd Sem subject syllabuses for 2021 revision.
To see the syllabus of all other branches of diploma 2021 revision curriculum do visit SITTTR diploma all branches syllabus..
To see the results of Commercial Practice (CP) of diploma 2021 revision curriculum do visit SITTTR diploma Commercial Practice (CP) results..
For all Commercial Practice academic calendars, visit Commercial Practice all semesters academic calendar direct link.