Total Quality Management detailed Syllabus for Mechatronics Engineering (Mechatronics), R18 regulation has been taken from the JNTUH official website and presented for the students affiliated to JNTUH course structure. For Course Code, Subject Names, Theory Lectures, Tutorial, Practical/Drawing, Credits, and other information do visit full semester subjects post given below. The Syllabus PDF files can also be downloaded from the universities official website.
For all the other Mechatronics 3rd Year 2nd Sem Syllabus for B.Tech R18 Regulation JNTUH, visit Mechatronics Engineering 3rd Year 2nd Sem R18 Scheme.
For all the (Professional Elective-I) subjects refer to Professional Elective-I Scheme. The detail syllabus for total quality management is as follows.
Pre-requisite:
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Unit I
Introduction, The concept of TQM, Quality and Business performance, attitude, and involvement of top management, communication, culture and management systems. Management of Process Quality: Definition of quality, Quality Control, a brief history, Product Inspection vs. Process Control, Statistical Quality Control, Control Charts and Acceptance Sampling.
Unit II
Customer Focus and Satisfaction: Process vs. Customer, internal customer conflict, quality focus, Customer Satisfaction, role of Marketing and Sales, Buyer – Supplier relationships. Bench Marking: Evolution of Bench Marking, meaning of bench marking, benefits of bench marketing, the bench marking procedure, pitfalls of bench marketing.
Unit III
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Unit IV
The Cost of Quality: Definition of the Cost of Quality, Quality Costs, Measuring Quality Costs, use of Quality Cost information, Accounting Systems and Quality Management.
Unit V
ISO9000: Universal Standards of Quality: ISO around the world, The ISO9000 ANSI/ASQC Q- 90 . Series Standards, benefits of ISO9000 certification, the third-party audit, Documentation ISO9000 and services, the cost of certification implementing the system.
Text Books:
For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
Reference Book:
- Beyond TQM / Robert L. Flood
- Statistical Quality Control / E. L. Grant.
- Total Quality Management: A Practical Approach/H. Lal
- Quality Management/Kanishka Bedi/Oxford University Press/2011
- Total Engineering Quality Management/Sunil Sharma/Macmillan
For detail Syllabus of all other subjects of B.Tech 3rd Year 2nd Sem Mechatronics Engineering, visit Mechatronics 3rd Year 2nd Sem Syllabus Subjects.
For all B.Tech results, visit JNTUH B.Tech all years, and semester results from direct links.