Front Office Management detailed Syllabus for Hotel Management & Catering Technology (DHMCT), C18 curriculum has been taken from the TSSBTET official website and presented for the diploma students. For Course Code, Course Name, Lectures, Tutorial, Practical/Drawing, Internal Marks, Max Marks, Total Marks, Min Marks and other information, do visit full semester subjects post given below.
For all other Diploma in Hotel Management & Catering Technology (DHMCT) Syllabus for 3rd Sem C18 Curriculum TSSBTET, do visit Diploma in Hotel Management & Catering Technology (DHMCT) Syllabus for 3rd Sem C18 Curriculum TSSBTET Subjects. The detailed Syllabus for front office management is as follows.
Prerequisites:
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Course Outcome:
- Summarize functions of front office Accounts and Guest cycle financial tracking, and record settlement for all goods and services provided.
- Establish night audit functions role of night auditor and typical night audit steps.
- Identify functions of management establishment room rates, ratios reports.
- conceptualize, apply and develop successful yield management strategy.
- Importance of Management styles, mission statement, service strategy solutions service performance gap.
- Forecast staffing requirement, selecting, training and motivation.
Unit 1: Front Office Accounting
Front Office Accounting – Functions of accounting systems, use of accounts, types of accounts, folio vouchers, ledgers, creation and maintenance of accounts privilege, credit monitoring, transactions – six types, internal controls, front office cash sheet and cash balance
Unit 2: Night- Auditor
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Unit 3: Planning and Evaluating
Establishing room rates, forecasting room availability, data, ratio, 10-day and 3-day forecasts, rack rates, rate measurement averages budget planning, operation reports, occupancy ratios, rooms revenue analysis, income statement, budget reports, operating ratios and standards
Unit 4: Yield Management
Concept of yield management, potential average rate, yield factor RPAR, price change, offset in non-room revenue, element of successful yield management, advantages of using yield management, computer software.
Unit 5: Hospitality Management:
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Unit 6: Recuriting , Training & Motivation
Assessing personnel needs-forecasting needs-Determing desirables-employee qualities-Communicating personnel needs-Recruitment methods-internal resources-promotions-transfers referrals.
Recommended Books
- American Hotel & Motel.Association -front -office management
- Front office management by SK bhatnakar
Suggest Learning Outcomes.
For the complete Syllabus, results, class timetable, and many other features kindly download the iStudy App
It is a lightweight, easy to use, no images, and no pdfs platform to make students’s lives easier..
E-Learning Links:
- hotel du vin
- https://www.hotelduvin.com
- www.srisriuniversity.edu.in
- www.bolc.co.uk> Free Hotel Management
- www.oxfordhomestudy.com
- Free outline Hospitality courses and MOOCS
- https:// www.classcentral.com>tag
Course Outcome:
- Summarize functions of front office Accounts and Guest cycle financial tracking, and record settlement for all goods and services provided.
- Establish night audit functions role of night auditor and typical night audit steps.
- Identify functions of management establishment room rates, ratios reports.
- Conceptualize, apply and develop successful yield management strategy.
- Importance of Management styles, mission statement, service strategy solutions service performance gap.
- Forecast staffing requirement, selecting, training and motivation.
For detail Syllabus of all other subjects of Hotel Management & Catering Technology, C18 curriculum do visit Diploma In Hotel Management & Catering Technology 3rd Sem Syllabus for C18 curriculum.
For all Hotel Management & Catering Technology results, visit TSSBTET DHMCT all semester results direct links.