Total Quality Management for Biotechnologists Syllabus for B.Tech Sixth sem is covered here. This gives the details about credits, number of hours and other details along with reference books for the course.<\/p>\n
The detailed syllabus for Total Quality Management for Biotechnologists B.Tech 2016-2017 (R13) sixthsem is as follows<\/p>\n
OBJECTIVES:<\/strong><\/p>\n UNIT I : INTRODUCTION<\/strong> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0[9 Hours] UNIT II : TQM PRINCIPLES<\/strong> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0[9 Hours] UNIT III : TQM TOOLS & TECHNIQUES I<\/strong> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0[9 Hours]\n
\nQuality systems<\/li>\n<\/ul>\n
\nIntroduction – Need for quality – Evolution of quality – Definition of quality – Dimensions of product and service quality – Basic concepts of TQM \u2013 TQM Framework – Contributions of Quality Gurus \u2013 Barriers to TQM \u2013 Cost of Quality.<\/p>\n
\nQuality statements – Customer focus \u2013Customer orientation, Customer satisfaction, Customer complaints, Customer retention – Continuous process improvement \u2013 PDCA cycle, 5s, Kaizen- Supplier partnership \u2013 Partnering, Supplier selection, Supplier Rating.<\/p>\n
\nThe seven traditional tools of quality \u2013 New management tools \u2013 Six-sigma: Concepts, methodology, applications to manufacturing, service sector including IT \u2013 Bench marking \u2013 Reason to bench mark, Bench marking process \u2013 FMEA \u2013 Stages, Types.<\/p>\n